Retail & E-commerce
Sales & Marketing Executive – Sanitary ware & Bathroom Fittings
The role
• Greet and assist walk-in customers at the showroom, understanding their needs and design preferences • Present and demonstrate premium sanitary ware and bathroom fittings (Kohler, Duravit, Hansgrohe) to customers • Provide product knowledge, pricing, and customization options to help customers make informed decisions • Generate and follow up on sales leads, including inquiries from architects, interior designers, and contractors • Build and maintain relationships with architects, interior designers, and builders to drive B2B business • Prepare quotations, process orders, and coordinate with the back-office/logistics team for timely delivery • Follow up with customers post-sale to ensure satisfaction and encourage referrals • Maintain showroom displays and ensure products are well presented at all times • Support marketing initiatives such as promotions, events, and social media coordination as needed • Maintain accurate records of customer interactions, leads, and sales in the CRM/register • Achieve individual and showroom sales targets